In her talk at UX Brighton 2019, Emily Sappington shares tips that help designers know what to expect when people encounter their AI product.
So, you want to scale research in your organisation? In this talk at IxDA’s Interaction’20, Leisa discusses how the 5 dysfunctions of democratising research come into being, what risks they pose and what we can do to overcome them.
Although the Jobs-To-Be-Done framework provides a rich theory for understanding customers, there is little practical guidance on how to use the approach. In this talk at IxDA’s ISA16, Jim Kalbach highlights concrete ways to apply the Jobs-To-Be-Done in your work.
For this talk at IxDA’s Interaction ’19, Marijke Jorritsma tells the story about how a team of UX Designers convinced the Europa Clipper mission to adopt design processes into the design and development of spacecraft operations using “radical change management” […]
In this provocative talk at IxDA’s Interaction ’18, Alan Cooper addresses the challenge that technology products should not be evil
This talk is aimed at anyone who is looking for practical ways to bridge the gaps between traditional research and agile practices by focussing on activities that hold common value for both […]
In this talk, Jared covers how to prune features to avoid experience rot, use pleasure, flow, and meaning to create delightful UX, and help
Innovate with baby steps to the aspirational experience[…]
In his talk at Google I/O 2014, Tomer Sharon inspires developers to implement valid and reliable ways to answer their most burning questions. It’ll help them validate or invalidate their assumptions on their own—cheaply, and quickly, by using simple user research techniques with a main goal in mind: developing apps people need, want, and enjoy […]
2012, the Brazilian market for vehicle tracking and fleet management handled R$ 1.5 billion and peaked at 1.94 million devices operating in the national fleet. Also according to the study, 39% of companies that already employ tracking solutions aim to increase their investment in 2014 […]
The Experience Sampling Method is a simple research technique for uncovering user needs. In a typical Experience Sampling method, research participants are interrupted several times a day to note their experience in real time. In his talk during The LeanUX Conference, researcher Tomer Sharon demonstrates the method, describe how it has been applied at Google Search, and provide a short, practical how-to guide […]