Designers and strategists should cultivate a combination of emotional intelligence skills and mindsets that set them apart as influential thought leaders.
Category: Project Management
To drive user experience vision forward, strategists need to effectively communicate their strategies with good presentation and storytelling skills.
Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.
Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.
Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.
Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.
There are some Project Management skills that will prove invaluable for the effectiveness of design strategists.
In this post, I’ll talk about how psychological safety is a prerequisite for creating shared understanding.
In this post I’ll talk the need for visibility and traceability systems that enables you to adjust strategic choices accordingly.
We’ll discuss Problem Framing and Reframing at UX India 2021, with tips for team alignment.