Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.
Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.
Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.
Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.
There are some Project Management skills that will prove invaluable for the effectiveness of design strategists.
In this post, I’ll talk about how psychological safety is a prerequisite for creating shared understanding.
In this post I’ll talk the need for visibility and traceability systems that enables you to adjust strategic choices accordingly.
In this post, I’ll talk about how can we facilitate pivot and risk mitigation discussions while pursuing ideas and/or approaches, what methods, tools or techniques are available for pivot and risk mitigation, and what signals we need capture in order to know if we should Persevere, Pivot or Stop.
This post will discuss how prioritization can facilitate good decisions by helping us focus on what is essential, steering us closer to our vision and goals.
In this post, I’ll talk about how designers can step up to the plate and become skilled facilitators that help teams create choices.