In this post, I’ll argue for the Need of Facilitation in the sense that designers must become skilled facilitators that respond, prod, encourage, guide, coach and teach as they guide individuals and groups to make decisions that are critical in the business world though effective processes.
Myself and Luis Medeiros moderated a discussion on Clubhouse around the topic of Problem Framing and Reframing, with useful tips on how to write better problem statements, and how to ensure you’re solving the right problems.
If designers want to influence and translate strategy in ways that drive their user experience vision forward, they must become both business-savvy analysts and synthesizers. What are the skills of a strategist designers need to become both business-savvy analysts and synthesisers?
Learning to explore Lateral Thinking is, almost by definition, counterintuitive. Fortunately, de Bono developed some practical techniques for developing this overlooked capability […]
For this talk at IxDA’s Interaction ’19, Marijke Jorritsma tells the story about how a team of UX Designers convinced the Europa Clipper mission to adopt design processes into the design and development of spacecraft operations using “radical change management” […]
In this talk at IxDA’s Interaction’19 conference, Simone Tertoolen discusses designing for people on the move while showing her journey developing the smart handbag using several innovative technologies to create a better interface between the user and the bag […]
In this talk at IxDA’s Interaction’19 conference, John Lynch argues that — while it’s in vogue to pontificate about the great results that multidisciplinary teams yield — ultimately the values, culture and incentivization models of these different disciplines are different and shares Non-designers thoughts on working with design […]
What are the ways to guarantee the best user experience when you are not meeting in person with other team members? In this talk at IxDA’s Interaction’18, Luciana Terceiro shares her learnings on the problems and solutions on remote collaboration and shows how to keep to an effective, productive and asynchronous way of work […]
Neil Gaiman while answering questions about Creative Writing tackles the question all writers hate; where do you get your ideas from? He jokes about this first but then explains why this is, and why this is such a difficult question for writers
In this Commencement Speech at the University of the Arts, author and Artist Neil Gaiman talks about how the world is change, and the creative industries are changing with it, and encourage us to “make up your own rules”