In this Keynote at IxDA’s ILA 2018, Katja Forbes argues that since multidisciplinary team members are all using the tools of design, our roles as Designers are changing to include an unexpected soft skill, Design Coaching. You are not a Designer, You are a Coach!
Tagged: design thinking
What are the ways to guarantee the best user experience when you are not meeting in person with other team members? In this talk at IxDA’s Interaction’18, Luciana Terceiro shares her learnings on the problems and solutions on remote collaboration and shows how to keep to an effective, productive and asynchronous way of work […]
In this talk at UX London 2017, Jeff and Josh show how teams at large companies and startups are combining modern lean and agile tactics with service design methods to create and deliver new digital products—faster, with less risk, and with better customer outcomes than ever before.
This is a set of tools for critical thinking that has continued to develop since Sagan’s death, 22 years ago. Here, skeptic and science writer Michael Shermer explains key lessons from Sagan, and from his own college freshman course ‘Skepticism 101’, where teaches students ten basic questions that will help them debunk untruths, and call out baloney when they see it […]
In this presentation, you will learn how to use The Six Thinking Hats framework to help facilitate Feedback / Brainstorming Sessions
Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work […]
The Design Council’s research found that not only can design thinking increase the range of products a business develops, but it can also lead to more inspiring workplaces, happier staff, better service and, as a result, greater customer satisfaction […]
Watch Jan Moorman’s “Measuring User Delight using the Kano Methodology” talk at Interaction’13 | IxDA Conference
Attendees will learn why and how this methodology can be harnessed in design strategy decisions. The Kano methodology was initially adopted by operations researchers, who added statistical rigor to the question pair results analysis. Product managers have leveraged aspects of the Kano approach in Quality Function Deployment (QFD). More recently, this methodology has been used by Agile teams and in market research […]
Watch Josh Seiden’s “A Designers Introduction to Lean Startup” talk at Interaction’13 | IxDA Conference
In this talk, Josh Seiden introduce you to the key ideas of Lean Startup, talk about the amazing opportunities for designers this movement presents, and share case studies of how he and his partners have used the techniques of Lean Startup as the foundation of their design studio […]
This is an introduction workshop to Designing Experiences module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp: