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Design

Watch Marty Neumeier’s “Agile Strategy: Designing in the 21st Century”

In this talk at Interaction’19 conference (organised by IxDA), Marty Neumeier talks about how to use Agile Strategy and Design Thinking to get a complex organization to execute on a simple idea.

Categories
Design

Watch Katja Forbes’ “You are not a Designer, You are a Coach”

In this Keynote at IxDA’s ILA 2018, Katja Forbes argues that since multidisciplinary team members are all using the tools of design, our roles as Designers are changing to include an unexpected soft skill, Design Coaching. You are not a Designer, You are a Coach!

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Design Software

Watch “Creating and developing at a distance” with Luciana Terceiro

What are the ways to guarantee the best user experience when you are not meeting in person with other team members? In this talk at IxDA’s Interaction’18, Luciana Terceiro shares her learnings on the problems and solutions on remote collaboration and shows how to keep to an effective, productive and asynchronous way of work […]

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Design Innovation Readings

Jeff Gothelf & Josh Seiden’s “Products and Services in the Age of Complexity”

In this talk at UX London 2017, Jeff and Josh show how teams at large companies and startups are combining modern lean and agile tactics with service design methods to create and deliver new digital products—faster, with less risk, and with better customer outcomes than ever before.

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Design Innovation Readings

Watch “How to detect baloney the Carl Sagan way” by Michael Shermer

This is a set of tools for critical thinking that has continued to develop since Sagan’s death, 22 years ago. Here, skeptic and science writer Michael Shermer explains key lessons from Sagan, and from his own college freshman course ‘Skepticism 101’, where teaches students ten basic questions that will help them debunk untruths, and call out baloney when they see it […]

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Talks & Workshops User Experience

Designing Interactions / Experiences: Six Thinking Hats Workshop

In this presentation, you will learn how to use The Six Thinking Hats framework to help facilitate Feedback / Brainstorming Sessions

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Design Innovation

Watch Tom Wujec’s “Got a wicked problem? First, tell me how you make toast” talk

Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work […]

Categories
Design Readings

Watch Design Council’s “The Value of Design”

The Design Council’s research found that not only can design thinking increase the range of products a business develops, but it can also lead to more inspiring workplaces, happier staff, better service and, as a result, greater customer satisfaction […]

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Design Innovation Inspiration Readings Software

Watch Jared Spool’s “Using the Kano Model to Build Delightful UX” talk

In this talk, Jared covers how to prune features to avoid experience rot, use pleasure, flow, and meaning to create delightful UX, and help
Innovate with baby steps to the aspirational experience[…]

Categories
Design Readings

Watch Jan Moorman’s “Measuring User Delight using the Kano Methodology” talk at Interaction’13 | IxDA Conference

Attendees will learn why and how this methodology can be harnessed in design strategy decisions. The Kano methodology was initially adopted by operations researchers, who added statistical rigor to the question pair results analysis. Product managers have leveraged aspects of the Kano approach in Quality Function Deployment (QFD). More recently, this methodology has been used by Agile teams and in market research […]