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Design Innovation Inspiration Readings Software

Watch Jared Spool’s “Using the Kano Model to Build Delightful UX” talk

In this talk, Jared covers how to prune features to avoid experience rot, use pleasure, flow, and meaning to create delightful UX, and help
Innovate with baby steps to the aspirational experience[…]

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Readings

Watch Tomer Sharon’s “Perfectly Executing the Wrong Plan” Talk

In his talk at Google I/O 2014, Tomer Sharon inspires developers to implement valid and reliable ways to answer their most burning questions. It’ll help them validate or invalidate their assumptions on their own—cheaply, and quickly, by using simple user research techniques with a main goal in mind: developing apps people need, want, and enjoy […]

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Design Readings

Watch Stephen P Anderson’s “From Information to Understanding: Solving the Small Data Problems” talk

In this interesting (and personal) talk at TEDxUtrecht, designer Stephen P. Anderson shares a story about how the presentation of information can facilitate understanding and can improve our quality of life […]

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Design Readings

Watch Tomer Sharon’s “Don’t Listen to Users, Sample Their Experience” talk

The Experience Sampling Method is a simple research technique for uncovering user needs. In a typical Experience Sampling method, research participants are interrupted several times a day to note their experience in real time. In his talk during The LeanUX Conference, researcher Tomer Sharon demonstrates the method, describe how it has been applied at Google Search, and provide a short, practical how-to guide […]

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Design Readings

Watch Santiago Bustelo’s “On Earning Respect And Doing What We Love” talk at Interaction’14 | IxDA Conference

How can we designers get the professional respect we want? This talk explores several topics and models that can help not only you, but the design community as well, along the way. On earning respect and doing what we love – Interaction South America 2013 from Santiago Bustelo Santiago Bustelo had his first contact with […]

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Design Readings

Listen to Stephen P Anderson’s “Stop Doing What You’re Told!” (Reframing the Design Problem) talk at IA Summit 2013

In this session, Stephen P. Anderson shares tips that have helped him cut through the noise of requests and requirements by reframing the design problem by seeing a problem from different perspectives […]

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Information Design Talks & Workshops User Experience

Designing Interactions / Experiences: Information Design & Interpretation

This is the 4th (fourth) lecture of the ‘Designing Interactions & Experiences’ module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which we discuss how to use different data visualization techniques to facilitate decision making […]

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Talks & Workshops User Experience

Designing Interactions / Experiences: Reflection in Action

This is the explanation of the “Reflection in Action” component of the completion criteria of the “Designing Interactions / Experiences” module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp […]

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Design Readings

Watch Jan Moorman’s “Measuring User Delight using the Kano Methodology” talk at Interaction’13 | IxDA Conference

Attendees will learn why and how this methodology can be harnessed in design strategy decisions. The Kano methodology was initially adopted by operations researchers, who added statistical rigor to the question pair results analysis. Product managers have leveraged aspects of the Kano approach in Quality Function Deployment (QFD). More recently, this methodology has been used by Agile teams and in market research […]

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Talks & Workshops User Experience

Designing Interactions / Experiences: Interpretation “Mode”

This is the 3rd (third) lecture of the “Designing Interactions / Experiences” module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp. In this lecture, we discuss the general mechanics of Interpreting the data collected during Contextual Inquiry interviews […]