At Web Directions Summit 2022, I made the case that Jobs to be Done work as a great “exchange” currency for teams to discuss value with stakeholders.

At Web Directions Summit 2022, I made the case that Jobs to be Done work as a great “exchange” currency for teams to discuss value with stakeholders.
In this episode of the UniqueWays podcast, I talked to Thomas Girard about how collaboration is more about mindset than with physical colocation.
Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.
Is your team on the same page when it comes to design strategy? Is there a greater alignment with what your design team wants to achieve with the business it represents? In this presentation “Helping teams paddle in the same direction through Design Strategy”, I talked about some key questions you should ask your team to help you challenge the notion of being aligned on a proper design direction.
In this chat on Clubhouse, Jonathan Sun and I talked about The Importance of Vision for Product Design, and discussed how to facilitate discussions around creating experience Vision.
Myself and Luis Medeiros moderated a discussion on Clubhouse around the topic of Problem Framing and Reframing, with useful tips on how to write better problem statements, and how to ensure you’re solving the right problems.
This is the first of a series of videos I’ll be posting about my experience of sitting in the jury of the IxDA’s 2016 Interaction Awards, as well as to reflect on some of the categories winners. During the 2016 jury weekend gathering — which was hosted in November 2015 by SVA’s MFA in IxD program — myself and the other jurors sat down with the Interaction Awards co-chairs MJ Broadbent and Thomas Kueber and shared some insights and perspectives on the field of interaction design today […]
In this talk we will see examples of how empathy and awareness about cultural differences can help us communicate better at work and with friends and family.
In this talk at IxDA’s Interaction 14 South America, I explored the dynamics of distributed design teams, then I also framed some of the problems these teams face, and discussed some strategies to cope with these challenges […]
In this presentation, I share some of my research during my MA Design Practice at Northumbria University when I was investigating on Creating Innovative Design Software Solutions within Collaborative/Distributed Design Environments […]