Can you use design to tackle racism? Inclusive Design Lead Benjamin Evans shares a case study on how his team uses negative space to reduce discrimination and build belonging in Airbnb’s global community
Adeola Enigbokan discusses Architectures of Trust to helps us understand how trust can be established, and what happens when it cannot and trust breaks down
In this talk at Interaction ’20, Ruth Kikin-Gil shows us how to create meaningful Human-AI Interactions that leave users feeling in control, and respect their values, goals, and attention.
Christopher Noessel provides both a conceptual grounding and practical advice to unlock agentive tech massive potential […]
Although the Jobs-To-Be-Done framework provides a rich theory for understanding customers, there is little practical guidance on how to use the approach. In this talk at IxDA’s ISA16, Jim Kalbach highlights concrete ways to apply the Jobs-To-Be-Done in your work.
Josh Seiden talks to the Product Science Podcast about how to simplify the development process by focusing on getting the outcomes we want […]
In this talk at IxDA’s Interaction’19, Andreas Markdalen speaks about the future of craft and excellence in digital product design […]
In this talk at IxDA’s Interaction’19, Maryna Razakhatskaya first of all shows her approach to using Technology and Space for immersive storytelling. Furthermore she argues that when it comes to designing multi-sensory playgrounds, UX devil’s in details: Light, smell, sound, body movements, physical interaction, space navigation, timing […]
In this talk IxDA’s Interaction’19 Celia Hodent covers the UX framework that was used during the development of Fortnite, consisting of breaking down game UX in two main pillars: usability and “engage-ability”.
In this talk at IxDA’s Interaction’19, Vijay Chakravarthy proposes a shift in the kind of research required to operate this framework while making a case for rethinking ideation and implementation. This will require service designers to think ahead of the curve and collaborate with domain experts to implement relevant strategies.