Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.
Category: Design Strategy
Design Strategy is about controlling the amount of subjectivity in the product or service development process. If designers want to influence and translate strategy in ways that drive their user experience vision forward, they must become both business-savvy analysts and synthesizers. In this section, you will learn about different trainings, talks and workshops on the topic of ‘Design Strategy’ that I presented on different events in which I’m trying to raise the awareness of the importance of designers to think more strategically about their own work.
At Web Directions Summit 2022, I made the case that Jobs to be Done work as a great “exchange” currency for teams to discuss value with stakeholders.
In this episode of the UniqueWays podcast, I talked to Thomas Girard about how collaboration is more about mindset than with physical colocation.
Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.
Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.
Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.
Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.
Learn how Jobs to be Done (JTBD) work as an “exchange” currency between designers, business stakeholders and technology people.
There are some Project Management skills that will prove invaluable for the effectiveness of design strategists.
Testing Business Ideas thoroughly, regardless of how great they may seem in theory, is a way to mitigate the risks of your viability hypothesis being wrong.