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Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

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Design Strategy Talks & Workshops

“Bringing Business Impact and User Needs Together with Jobs-to-be-Done (JTBD)” at Web Directions 2022

At Web Directions Summit 2022, I made the case that Jobs to be Done work as a great “exchange” currency for teams to discuss value with stakeholders.

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Design Strategy Talks & Workshops

Listen to my chat with Thomas Girard

In this episode of the UniqueWays podcast, I talked to Thomas Girard about how collaboration is more about mindset than with physical colocation.

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Design Strategy Project Management Talks & Workshops

Project Management, Negotiation and Conflict Resolution

Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.

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Design Strategy Design Thinking Project Management Talks & Workshops

“Importance of Psychological Safety” on Mobile UX London 2022

Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.

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Design Strategy Project Management Talks & Workshops

Managing by Outcomes and Jobs to be Done

Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.

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Design Strategy Talks & Workshops User Experience

Strategy, Feedback and Design Reviews

Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.

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Design Strategy Talks & Workshops User Experience

Bringing Business Impact and User Needs together with Jobs to be Done (JTBD)

Learn how Jobs to be Done (JTBD) work as an “exchange” currency between designers, business stakeholders and technology people.

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Design Strategy Project Management Talks & Workshops

Strategy, Planning and Project Management

There are some Project Management skills that will prove invaluable for the effectiveness of design strategists.

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Design Strategy Talks & Workshops

Strategy and Testing Business Ideas

Testing Business Ideas thoroughly, regardless of how great they may seem in theory, is a way to mitigate the risks of your viability hypothesis being wrong.