In this post, I’ll talk about some of the visual thinking techniques that can be drawn from design thinking, data analytics, system thinking, game storming, and lean start-up.
In this post, I’ll argue for the Need of Facilitation in the sense that designers must become skilled facilitators that respond, prod, encourage, guide, coach and teach as they guide individuals and groups to make decisions that are critical in the business world though effective processes.
In order to influence the decisions that drive design forward, Strategy and Stakeholder Management become inseparable. In this article, I will talk about the importance of understanding and identifying Cultural, Social, Political dynamics of working with teams and stakeholders, master collaboration, and have a good grasp of what it takes to become a Trusted Advisor.
In this talk, Steve Portigal explains how to do great research for non-researchers, and tells us how to be more effective in the three main elements of research: planning research, conducting research, and acting on research.
Is your team on the same page when it comes to design strategy? Is there a greater alignment with what your design team wants to achieve with the business it represents? In this presentation “Helping teams paddle in the same direction through Design Strategy”, I talked about some key questions you should ask your team to help you challenge the notion of being aligned on a proper design direction.
Myself and Luis Medeiros moderated a discussion on Clubhouse around the topic of Problem Framing and Reframing, with useful tips on how to write better problem statements, and how to ensure you’re solving the right problems.
If designers want to influence and translate strategy in ways that drive their user experience vision forward, they must become both business-savvy analysts and synthesizers. What are the skills of a strategist designers need to become both business-savvy analysts and synthesisers?
In this episode of the Design Better Podcast, Benjamin Evans talks about the power of inclusive design to create better experiences.
In this post I’ll reflect on some of the challenges that designers face in while designing in new and complex environments, raise the awareness about how unprepared designers are if they are not able to understand and influence strategy, advocate for a new role called Design Strategist, and propose a minimum set of skills required for becoming a Design Strategist.
We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, […]