Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.
Category: User Experience
Here you will learn about different trainings, talks and workshops on the topic of ‘User Experience’ presented on different events
Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.
Learn how Jobs to be Done (JTBD) work as an “exchange” currency between designers, business stakeholders and technology people.
In this post, I’ll talk about some strategies to help improve strategic collaboration while working in Distributed, Remote or Global Teams.
Let’s talk about the importance of vision for creating shared understanding around why are we bringing a product to market in the first place.
In this post, I’ll make the case for the need of incorporating storytelling in your facilitation toolset for better idea generation, discussing design, and creating shared understanding.
Let’s raise awareness about how unprepared designers are to understand and influence strategy, advocate for a new role called Design Strategist, and propose a minimum set of skills required for becoming a Design Strategist.
In this presentation, you will learn how to use The Six Thinking Hats framework to help facilitate Feedback / Brainstorming Sessions
This is the first of a series of videos I’ll be posting about my experience of sitting in the jury of the IxDA’s 2016 Interaction Awards, as well as to reflect on some of the categories winners. During the 2016 jury weekend gathering — which was hosted in November 2015 by SVA’s MFA in IxD program — myself and the other jurors sat down with the Interaction Awards co-chairs MJ Broadbent and Thomas Kueber and shared some insights and perspectives on the field of interaction design today […]
In this talk we will see examples of how empathy and awareness about cultural differences can help us communicate better at work and with friends and family.