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Design Strategy Talks & Workshops User Experience

Beyond the Hype: Bring AI and Human Needs Together with Jobs-to-be-Done

Explore how the Jobs-to-be-Done (JTBD) and AI can transform your product roadmaps from understanding needs to fulfilling them in user-centric ways.

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Design Readings Software

Watch “What happened to ‘simple’ design?” with David Pogue

Products have become overly complicated with an abundance of features, causing frustration among customers. Correspondent David Pogue delves into how simplicity in technology can simplify our complex lives.

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Design Readings Software

Watch “Mind the gap: User Centered Design in Large Organizations” with Luke Wroblewski

Learn to deliver user-centered online experiences by aligning business goals with user needs.

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Design Strategy Talks & Workshops

Rethinking Innovation for Product Designers with “Jobs to Be Done”

I interviewed Jim Kalbach during SAP’s UX Immersive Week. We discussed how to approach bottom-up innovation – and how AI can support with Jobs to be Done (JTBD).

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Design Strategy Talks & Workshops User Experience

Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.

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Design Inspiration Readings Software

Watch “The Disappearing Computer” with Imran Chaudhri

Imran Chaudhri gives a sneak peek of a breakthrough product and explains how it could change the way we interact with tech and the world around us.

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Consumer Behavior Information Technology Trend Watching

Watch “The Popularity of Cozy Games” with David Pogue

Correspondent David Pogue explores the increasing popularity of Cozy Games, that fulfils emotional jobs of normalcy, control, and predictability.

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Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

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Consumer Behavior Design Trend Watching

Watch “The Future of Experience Design” with Brian Solis

Brian Solis explores the need for human-centered experiences and aims to help executives shift mindsets toward the future.

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Design Software

Watch “Designing with AI” talk with Emily Sappington

In her talk at UX Brighton 2019, Emily Sappington shares tips that help designers know what to expect when people encounter their AI product.