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Design Readings

Listen to Gretchen Anderson “Mastering Collaboration”

Gretchen Anderson talks about her latest book Mastering Collaboration: Make Working Together Less Painful and More Productive on how to generate ideas with others while gaining buy-in from all levels of your organization

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Design Software

Watch “Creating and developing at a distance” with Luciana Terceiro

What are the ways to guarantee the best user experience when you are not meeting in person with other team members? In this talk at IxDA’s Interaction’18, Luciana Terceiro shares her learnings on the problems and solutions on remote collaboration and shows how to keep to an effective, productive and asynchronous way of work […]

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Readings

Watch Tomer Sharon’s “Perfectly Executing the Wrong Plan” Talk

In his talk at Google I/O 2014, Tomer Sharon inspires developers to implement valid and reliable ways to answer their most burning questions. It’ll help them validate or invalidate their assumptions on their own—cheaply, and quickly, by using simple user research techniques with a main goal in mind: developing apps people need, want, and enjoy […]

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Design Readings

Watch Tomer Sharon’s “Don’t Listen to Users, Sample Their Experience” talk

The Experience Sampling Method is a simple research technique for uncovering user needs. In a typical Experience Sampling method, research participants are interrupted several times a day to note their experience in real time. In his talk during The LeanUX Conference, researcher Tomer Sharon demonstrates the method, describe how it has been applied at Google Search, and provide a short, practical how-to guide […]

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Design Readings

Listen to Jeff Gothelf’s “9 Ways to Design with a Distributed Team” talk at IA Summit 2013

In this talk, you’ll learn proven methods of maintaining team cohesion and conversation, building trust with colleagues in different time zones, and using the myriad tools available to improve long-distance collaboration, which has been a long interest of mine (I even wrote a thesis on it) […]

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Innovation Readings

Listen to Leigh Thompson’s “The Truth About Creative Teams” talk for Harvard Business Review

An interview with Leigh Thompson, professor at Kellogg School of Management and author of Creative Conspiracy: The New Rules of Breakthrough Collaboration: if you’ve been in the creative industry long enough (or if you’re coming from a Design Studio-structured educational background), you’re not going to hear anything new, but it’s refreshing to hear that Business people are finally embracing principles designers have long advocated […]

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Talks & Workshops User Experience

Designing Interactions / Experiences: The Design of Experiences

This is the 5th (fifth) lecture of the “Designing Interactions / Experiences” module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp. In this lecture, we discuss the different design artifacts typically produced during the ideation stage […]

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Design Innovation Readings Software

Watch Bill Buxton’s “Sketching Experiences” talk at the IIT’s Institute of Design Strategy Conference

Bill Buxton in this old — but still very relevant — talk advocates the need for global businesses to explore how design and design thinking can provide them with high-level, strategic value and competitive advantage […]

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Design Readings

Watch Cindy Chastain’s “the UX Professional as Business Consultant” talk at Interaction’13 | IxDA

We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, […]

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Information Technology Trend Watching

Information Technology in Brazil: public management collaboration app nominated for international award

A Brazillian startup took to the social networking approach to collect testimonies from residents about the precariousness of public facilities such as sidewalks and streets, in order to connect people to public management. The buzz generated around the site (which has already caught the attention of the city of Recife, hometown of the creators) led Colab to the final of the second edition of My City App, app award for best city in the world (those of us trying to unlock big cities) […]