Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.
Imran Chaudhri gives a sneak peek of a breakthrough product and explains how it could change the way we interact with tech and the world around us.
Brian Solis explores the need for human-centered experiences and aims to help executives shift mindsets toward the future.
This year, Coldplay is uniting with SAP for an eco-friendly carbon-offsetting Music Of The Spheres World Tour
Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.
If designers want to influence and translate strategy in ways that drive their user experience vision forward, they must become both business-savvy analysts and synthesizers. What are the skills of a strategist designers need to become both business-savvy analysts and synthesisers?
In this talk at Mind the Product 2018, Jeff Patton Jeff Patton deconstructs agile from a product manager’s view, explains how “broken” agile felt to him in the days when he was in a product role and what helped him to fix it, and makes it clear that so far agile is the best thing we’ve got to get work done.
Gretchen Anderson shares the secrets of successful collaboration that can increase the inclusivity of teams and reduce struggles of working together […]
In this talk at Interaction ’20, Ruth Kikin-Gil shows us how to create meaningful Human-AI Interactions that leave users feeling in control, and respect their values, goals, and attention.
Although the Jobs-To-Be-Done framework provides a rich theory for understanding customers, there is little practical guidance on how to use the approach. In this talk at IxDA’s ISA16, Jim Kalbach highlights concrete ways to apply the Jobs-To-Be-Done in your work.