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Watch “Radical Change Management” with Marijke Jorritsma

For this talk at IxDA’s Interaction ’19, Marijke Jorritsma tells the story about how a team of UX Designers convinced the Europa Clipper mission to adopt design processes into the design and development of spacecraft operations using “radical change management” […]

By mid 2020s we will be sending a spacecraft to Jupiter’s high radiation orbit, so that we can observe Europa, a moon that is believed to have the conditions to support life.

The mission needs to design spacecraft operations processes and software for a team of highly-specialized engineers and scientists distributed around the United States.

For this talk at IxDA‘s Interaction ’19, Marijke Jorritsma tells the story about how a team of UX Designers convinced the Europa Clipper mission to adopt design processes into the design and development of spacecraft operations using “radical change management”. (Download Slide Deck).

Radical Change Management

About Marijke Jorritsma

Marijke Jorristsma is a Senior User Experience Designer at the Jet Propulsion Laboratory at NASA where she designs software for robotic space exploration.

Her projects on lab include designing augmented reality tools for spacecraft engineering and Mars exploration, also designing processes and software to support spacecraft operations, above all for the Europa Clipper mission.

The Europa Clipper Mission will arrive at the Jovian moon in 2020, and determine whether it contains life supporting properties. Marijke’s users are planetary scientists, spacecraft engineers, and operators.

Source: Radical Change Management – Interaction 19 – 3-8 February 2019 • Seattle, WA

By Itamar Medeiros

I'm a Strategist, Branding Specialist, Experience Designer, Speaker, and Workshop Facilitator based in Germany, where I work as Director of Design Strategy and Systems at SAP and visiting lecturer at Köln International School of Design of the Cologne University of Applied Sciences.

Working in the Information Technology industry since 1998, I've helped truly global companies in several countries (Brazil, China, Germany, The Netherlands, Poland, The United Arab Emirates, United States, Hong Kong) create great user experience through advocating Design and Innovation principles.

During my 7 years in China, I've promoted the User Experience Design discipline as User Experience Manager at Autodesk and Local Coordinator of the Interaction Design Association (IxDA) in Shanghai.

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