Brian Solis explores the need for human-centered experiences and aims to help executives shift mindsets toward the future.
David Bland shows how to use Assumptions Mapping to help teams refocus their experimentation efforts on what matters, instead of being distracted by what’s easy.
In this short video, professor Oberholzer-Gee explains “What is a Strategy?” by arguing that it aligns strategic initiatives on customer satisfaction and employee satisfaction, helping leaders make their workers’ jobs less complicated and improve customer experiences.
John Cutler takes a deep dive into the dynamics of an all-too-familiar situation…. decision drift!
Roger Martin explains why “A Plan is Not a Strategy” because plans typically aren’t explicit about what the organization chooses not to do and why.
Microsoft will be disabling Internet Explorer. The news inspired jokes, memes and even some fond memories.
Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.
Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.
Joshua Seiden recently talked on the Product Experience Podcast, where we find out how to simplify the development process by focusing on getting the outcomes we want.
Learn how Jobs to be Done (JTBD) work as an “exchange” currency between designers, business stakeholders and technology people.