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Design Strategy Talks & Workshops User Experience

Beyond the Hype: Bring AI and Human Needs Together with Jobs-to-be-Done

Explore how the Jobs-to-be-Done (JTBD) and AI can transform your product roadmaps from understanding needs to fulfilling them in user-centric ways.

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Design Strategy Project Management Talks & Workshops

Cultivating Emotional Intelligence for Thought Leadership

Designers and strategists should cultivate a combination of emotional intelligence skills and mindsets that set them apart as influential thought leaders.

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Design Strategy Talks & Workshops User Experience

Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.

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Design Readings

Listen to “The power of inclusive design” with Benjamin Evans

In this episode of the Design Better Podcast, Benjamin Evans talks about the power of inclusive design to create better experiences.

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Design Inspiration

Watch “What removing profile photos taught me about design’s ability to reduce discrimination” with Benjamin Evans

Can you use design to tackle racism? Inclusive Design Lead Benjamin Evans shares a case study on how his team uses negative space to reduce discrimination and build belonging in Airbnb’s global community

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Design

Watch “(The value of) Dystopian thinking” with Andreas Wegner & Thomas Kueber

In this talk at IxDA’s Interaction’20, Andreas and Thomas present a practical framework for how to apply dystopian thinking to design artefacts and how to use them to influence final product and service decisions.

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Design

Watch “The Ethics of Everyday Things” talk with Gabriel White

In this talk at IxDA’s Interaction’19, Gabriel White argues why he believes that it’s possible to frame design ethics in a way that’s both actionable AND accessible, and that will allow all kinds of designers to bring ethical conversations and judgements into the work of everyday design […]

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Design Software

Watch “Designing for Privacy and Ethics” with Fiona Mc Andrew

Fiona Mc Andrew talks about the issues that arise when applying privacy and ethics to digital products, and proposed methods of applying useful and usable privacy and ethics standards to digital products […]