In this post, I’ll argue for the Need of Facilitation in the sense that designers must become skilled facilitators that respond, prod, encourage, guide, coach and teach as they guide individuals and groups to make decisions that are critical in the business world though effective processes.
Myself and Luis Medeiros moderated a discussion on Clubhouse around the topic of Problem Framing and Reframing, with useful tips on how to write better problem statements, and how to ensure you’re solving the right problems.
In this talk about designing for speed, designer Mustafa Kurtuldu shares research on how to to increase perceived performance, and gives UX examples and technical tricks to improve the speed of your site.
In this post I’ll reflect on some of the challenges that designers face in while designing in new and complex environments, raise the awareness about how unprepared designers are if they are not able to understand and influence strategy, advocate for a new role called Design Strategist, and propose a minimum set of skills required for becoming a Design Strategist.
In this talk at Interaction ’20, Ruth Kikin-Gil shows us how to create meaningful Human-AI Interactions that leave users feeling in control, and respect their values, goals, and attention.
In this session, Stephen P. Anderson shares tips that have helped him cut through the noise of requests and requirements by reframing the design problem by seeing a problem from different perspectives […]
Rory Sutherland makes the case that many flashy, expensive fixes are just obscuring better, simpler answers. Master class of Problem Reframing
Advertising adds value to a product by changing our perception, rather than the product itself. Rory Sutherland makes the daring assertion that a change in perceived value can be just as satisfying as what we consider “real” value — and his conclusion has interesting consequences for how we look at life […]