Design Strategy Talks & Workshops User Experience

Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.

Design Innovation Readings

Legendary psychologist Mihaly Csikszentmihalyi dies at 87

Hungarian-American psychologist Mihály Csikszentmihályi has died, aged 87. Known for his work in the study of happiness and creativity, Csíkszentmihályi introduced flow theory in the 1970s, defining flow as a state of mind attained when one becomes fully immersed in an activity.

Design Innovation Inspiration

Mihaly Csikszentmihalyi’s “Creativity, fulfillment and flow” talk at TED

Mihaly Czikszentmihalyi asks, “What makes a life worth living?” Noting that money cannot make us happy, he looks to those who find pleasure and lasting satisfaction in activities that bring about a state of flow.