We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, […]
Tim Wood reviews practical drawing and sketchbook techniques that can serve as a cornerstone to the interaction design process. The concept of ‘drawing as problem solving’ will be introduced through case studies and real-world interaction design that demonstrate the efficiencies to be gained through the use of these techniques […]
In 1900, Andrew Carnegie quietly declared that his “heart is in the work” – that he had found an endeavor worth pursuing, and that he would passionately follow-through on that endeavor until it was complete. This talk examines our ability to affect change at the intersection of experience, behavior, meaning, and culture, and will emphasize our responsibility to approach our work with philanthropic enthusiasm that would make Carnegie proud […]
Shanghai is looking to get rid of poorly translated English signs as it readies to welcome 4 million foreign visitors to next year’s World Expo.
Showing a series of inspiring, unusual and playful products, British branding and design guru Paul Bennett explains that design doesn’t have to be about grand gestures, but can solve small, universal and overlooked problems […]
Robert Fabricant talks about Interaction Design as a practice beyond just computing technology. He gives examples of Interaction Design as far back as ancient history, all the way to a humanitarian project underway today. He shows that Interaction Design’s primary medium is behavior, extending far past the high technology world into the realm of human behavior and relationships […]