Design Readings

Watch Cindy Chastain’s “the UX Professional as Business Consultant” talk at Interaction’13 | IxDA

We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, […]

Design Readings

Watch Jer Thorp’s “Data & Human Experience” keynote at Interaction’13 | IxDA Conference

In this talk, Jer Thorp discusses the intersection between data and human experience. He’ll go into detail a number of projects involving diverse data sets, including the 770,000 words in the Shakespeare Folio, astronomical measurements from NASA, text from nightly news broadcasts, and real-time air traffic reports […]

Innovation Readings

Watch Clay Shirky’s “How the Internet will one day transform government” talk at TED

The open-source world has learned to deal with a flood of new, oftentimes divergent, ideas using hosting services like GitHub — so why can’t governments? In this rousing talk Clay Shirky shows how democracies can take a lesson from the Internet, to be not just transparent but also to draw on the knowledge of all their citizens […]

China Information Technology Trend Watching

Watch Xiao Qiang’s “China’s Digital Revolution” Interview for BBC

Xiao Qiang is adjunct professor at the Graduate School of Journalism at the University of California, Berkeley. He is the Founder and Editor-in-Chief of China Digital Times, a bilingual collaborative China news website. Here he discusses the Chinese Government’s approaches to the internet and the phenomenon of the “50 cent blogger”.

China Design Readings Trend Watching

[EVENT] IxDA Shanghai presents “Metaphor Brainstorming” Workshop with Chauncey Wilson: JANUARY 21ST, 2010, 6:30PM

Metaphor brainstorming is most useful during the early stages of design for developing conceptual models, generating requirements, and early user interface design where you are specifying the relationship between features and specific user interface metaphors. In this workshop, Chauncey Wilson will:

1. Describe the metaphor brainstorming process;
2. Explain how take the output and convert that into requirements and design concepts;

Economics Information Technology Trend Watching

Watch Clay Shirky’s “How social media can make history” talk at TED

While news from Iran streams to the world, Clay Shirky shows social media help citizens in repressive regimes to report on real news, bypassing censors (however briefly). The end of top-down control of news is changing the nature of politics […]

Information Technology Innovation

Clay Shirky’s “Institutions versus collaboration” talk at TED

In this prescient 2005 talk, Clay Shirky shows how closed groups and companies will give way to looser networks where small contributors have big roles and fluid cooperation replaces rigid planning […]


Robert Fabricant’s “Behavior is our Medium” keynote at IxDA | Interaction ‘09 Conference

Robert Fabricant talks about Interaction Design as a practice beyond just computing technology. He gives examples of Interaction Design as far back as ancient history, all the way to a humanitarian project underway today. He shows that Interaction Design’s primary medium is behavior, extending far past the high technology world into the realm of human behavior and relationships […]

Consumer Behavior Design

“Help Me! A New Approach to Support Interactions”: Doug Bolin’s talk at IxDA | Interaction ‘08 Conference

In his talk at IxDA | Interaction ‘08 Conference, Doug Bolin briefly introduces a new conceptual framework for designing and delivering dynamic, personalized support interactions. Then a case study will concretely illustrate how the framework can be applied in an online setting […]