Don Norman’s “Emotional Design” Theory

Why do we choose to buy certain things over others? Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better, as Donald Norman amply demonstrates in this fascinating book, which has garnered acclaim everywhere from Scientific American to The New Yorker. Don Norman explains his Emotional Design Theory about how designers create the perfect products: knowing your emotions.

Emotional Design

About Don Norman

Don Norman is an anthropologist of modern life, studying the way we humans interact with our designed world. Though he has a slight reputation as a grumpy critic, he wants nothing less than to close the gap between products and their users. If you’ve ever fought with an automatic faucet in an airport bathroom, or wondered which button to press in the anonymous row on top of your printer, it’s good to know that Norman is in your corner. He’s the author of a raft of books on design and the way we humans interact with it, including the classic The Design of Everyday Things.

Norman began his career as an academic, working in psychology and then cognitive science at UCSD. In the mid-’90s, he joined Apple and ended up in their Advanced Technology Group. Later worked for HP, before returning to university life. He’s now the co-director of an innovative combined MBA and MEM program (called MMM) at Northwestern University. He’s also a cofounder of the usability consultancy Nielsen Norman Group.

via CNN

Itamar Medeiros

Originally from Brazil, Itamar Medeiros currently lives in Germany, where he works as Senior User Experience Designer at SAP and promotes User Experience Design as visiting lecturer at Köln International School of Design. Working in the Information Technology industry since 1998, Itamar Medeiros has helped truly global companies in several countries (Argentina, Brazil, China, Germany, Hong Kong, Mexico, The Netherlands, Poland, United Arab Emirates, United States) create great user experience through advocating Design and Innovation principles. During his 7 years in China, he championed the User Experience Design discipline as User Experience Manager at Autodesk and Local Coordinator of the Interaction Design Association (IxDA) in Shanghai

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