Designing Interactions / Experiences: Information Design & Interpretation

Designing Interactions: Information Design & Interpretation
Designing Interactions: Information Design & Interpretation

This is the 4th (fourth) lecture of the “Designing Interactions / Experiences” module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp. In this lecture, we discuss how to use different data visualization techniques to facilitate decision making.

Learning Outcomes

You will learn how to use data visualization techniques to facilitate decision making

Outline

  • Visualizing Data / Processes
  • Dashboards
  • Diagrams (Swimlane / System Boundaries)
  • Story Telling (Storyboarding / Customer Journey Maps / Personas & Scenarios)
  • Matrices (UXI, Insight Matrix)

Slideshow

Recommended Reading

Cooper A., (2007), About Face 3: The Essentials of Interaction Design, p. 97, Wiley; 3rd edition (May 7, 2007)

Information Design Institute (2014), “What is Information Design?” in What is Information Design, retrieved January 9, 2014 from https://www.designative.info/about/what-is-information-design/

Innes, J., (2012), Integrating UX into the Product Backlog, in Boxes and Arrows, retrieved January 9th, 2014 from http://boxesandarrows.com/integrating-ux-into-the-product-backlog/

Kumar, V., (2012), Insight Clustering Matrix in 101 Design Methods: A Structured Approach for Driving Innovation in Your Organization. p 171. Wiley; 1 edition (October 9, 2012)

Medeiros, I. (2007), Data Visualization, retrieved on January 9th, 2014 from https://www.designative.info/portfolio/design-management/data-visualization/

Medeiros, I. (2013), “What are the best ways to prioritize a product and feature list?” in UXmatters, retrieved on January 9th, 2014 from http://www.uxmatters.com/mt/archives/2013/12/the-best-ways-to-prioritize-products-and-features.php

Medeiros, I., (2014), Insight Matrix in Data Visualization, retrieved January 9, 2014 from https://www.designative.info/portfolio/design-management/data-visualization/

Medeiros, I., (2014), Personas & Scenarios, retrieved January 9, 2014 from https://www.designative.info/portfolio/design-management/personas-scenarios/

Medeiros, I., (2014), Use Case Documents, retrieved January 9, 2014 from https://www.designative.info/portfolio/user-experience/use-case-documents/

Medeiros, I., (2014), Use Cases List in Product Definition and Requirements Prioritization, retrieved January 9, 2014 from https://www.designative.info/portfolio/design-management/product-definition-requirements-prioritization/

Tassi, R., (2009), “Storyboards” in Service Design Tools, retrieved January 9, 2014 from http://www.servicedesigntools.org/tools/13

Tassi, R., (2009), “Customer Journey Maps” in Service Design Tools, retrieved January 9, 2014 from http://www.servicedesigntools.org/tools/8

Wikipedia (2014), Swimlane Diagrams, retrieved January 9, 2014 from http://en.wikipedia.org/wiki/Swim_lane

Wiegers, K.E., 2006. Use Case Documents in More About Software Requirements: Thorny Issues and Practical Advice. p 138-140. Redmond: Microsoft Press.

Wiegers, K.E., 2006. System Boundary Diagram in More About Software Requirements: Thorny Issues and Practical Advice . p 138-140. Redmond: Microsoft Press.

Itamar Medeiros

Originally from Brazil, Itamar Medeiros currently lives in Germany, where he works as Lead Product Design Strategist at SAP and promotes User Experience Design as visiting lecturer at Köln International School of Design. Working in the Information Technology industry since 1998, Itamar Medeiros has helped truly global companies in several countries (Argentina, Brazil, China, Germany, Hong Kong, Mexico, The Netherlands, Poland, United Arab Emirates, United States) create great user experience through advocating Design and Innovation principles. During his 7 years in China, he championed the User Experience Design discipline as User Experience Manager at Autodesk and Local Coordinator of the Interaction Design Association (IxDA) in Shanghai

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