Watch Michael Hawley’s “Core Principles of UX Management” talk on IxDA | Interaction ’12 Conference

After several years as a practitioner, you’re now managing other interaction designers… As a UX professional, you are naturally empathetic towards others, so your first goal is to be a good manager to each individual.

If you were to ask team members what they are looking for in a manager, they would likely say they want someone who encourages learning, offers thoughtful and constructive feedback, gives mentorship based on prior experience, and provides the inspiration and the instruction to grow as a professional (I love this about UXers).

However, in addition to supporting the goals of individuals, you also want to empower the UX team as a whole. You want the team to learn how to best work together in a creative environment, what skill sets and experiences various team members bring to the table, and how they can collaborate to create designs that leverage the collective wisdom of the team. A lot to consider. On top of this, design is inherently creative, so educating and mentoring can be a challenge. You can’t just give someone a checklist and expect them to use it to navigate the nuances of user goals, business goals, and creative thinking. In this talk Michael Hawley presents several strategies that you can use to address these challenges.

Michael Hawley also discusses ux management tactics that facilitate individual learning, enable professional development, and create an environment that motivates individuals and teams to find creative solutions to design problems.

via Michael Hawley: Core Principles of UX Management | IxDA.

Itamar Medeiros

Originally from Brazil, Itamar Medeiros currently lives in Germany, where he works as Lead Product Design Strategist at SAP and promotes User Experience Design as visiting lecturer at Köln International School of Design. Working in the Information Technology industry since 1998, Itamar Medeiros has helped truly global companies in several countries (Argentina, Brazil, China, Germany, Hong Kong, India, Mexico, The Netherlands, Poland, United Arab Emirates, United States) create great user experience through advocating Design and Innovation principles. During his 7 years in China, he championed the User Experience Design discipline as User Experience Manager at Autodesk and Local Coordinator of the Interaction Design Association (IxDA) in Shanghai

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