Design Thinking: Logistics of Discovery

This is the Logistics of Discovery session of the Design Thinking Process, in which we cover the logistics of running Contextual Inquiry interviews as part of the DESIGN THINKING module at Lasalle College, Monterey (Mexico), which I’m honored to give by invitation of my good friend Jorge Otero:
 

Learning Objectives

You will learn about the logistics of running Contextual Inquiry interviews;

Outline

• People and Culture are Incredibly Complex
• Gather Inspiration
• Immerse Yourself in the Context
• Plan for Your Observations
• Explore and Take Notes
• Capture What You’ve Seen

Slideshow