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Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

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Design Strategy Design Thinking Project Management Talks & Workshops

“Importance of Psychological Safety” on Mobile UX London 2022

Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.

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Design Strategy Design Thinking Project Management Talks & Workshops

“What’s the Problem We’re Trying to Solve?” talk at UX India 2021

We’ll discuss Problem Framing and Reframing at UX India 2021, with tips for team alignment.

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Design Strategy Design Thinking Project Management Talks & Workshops

Strategy and the Art of Creating Choices

In this post, I’ll talk about how designers can step up to the plate and become skilled facilitators that help teams create choices.

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Design Strategy Design Thinking Project Management Talks & Workshops

Strategy and Facilitating Good Decisions

In this post we talk about how designers and strategists can respond, prod, encourage, guide, coach and teach as they guide individuals and groups to make good decisions that are critical in the business.

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Design Strategy Design Thinking Project Management Talks & Workshops

Strategy and Stakeholder Management

Let’s talk about Stakeholder Management skills that help you identify people, groups, or organizations that could impact or be impacted by projects.

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Design Thinking Talks & Workshops User Experience

Designing Experiences: Introduction

This is an introduction workshop to Designing Experiences module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp:

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Design Thinking Talks & Workshops

Design Thinking: Interpretation

An overview of how to process the data generated during contextual inquiry interviews at the Interpretation Phase of the Design Thinking Process (part of the DESIGN THINKING module at Lasalle College, Monterey), which I’m honored to give by invitation of my good friend Jorge Otero […]

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Design Thinking Talks & Workshops

Design Thinking: Logistics of Discovery

This is the Logistics of Discovery session of the Design Thinking Process, in which we cover the logistics of running Contextual Inquiry interviews as part of the DESIGN THINKING module at Lasalle College, Monterey (Mexico), which I’m honored to give by invitation of my good friend Jorge Otero […]

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Design Thinking Talks & Workshops

Design Thinking: Discovery

This is the Discovery session of the Design Thinking Process, as part of the DESIGN THINKING module at Lasalle College, Monterey (Mexico), which I’m honored to give by invitation of my good friend Jorge Otero: